Office Depot allegedly running in-store tech support scams – Naked Security


We’ve done plenty of reporting on tech support scams, be they online or by phone, but how about the sort where you walk into a huge, supposedly legit gizmo box store and they try to sell you the same load?

Seattle station KIRO-TV, tipped off by a whistleblower and bolstered by confirming employees, is accusing Office Depot staffers of doing just that: diagnosing brand-new, just out of the box computers with malware infections that some stores suggested would cost up to $200 to clean up.

According to Shane Barnett, an ex-Office Depot employee turned whistleblower, staffers need to sell fixes to keep their jobs.

Source: Office Depot allegedly running in-store tech support scams – Naked Security

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